Competence

All staff involved in the certification decision making process and any supporting processes must meet defined competence requirements and maintain a competence record with Assurco.

See also Roles, Responsibilities and Authorities.

7.1.1 General considerations

Our documented Competence Scheme ensures personnel have appropriate knowledge and skill for the management systems they are auditing and the geographical area they are operating in.

7.1.2 Determination of competence criteria

Our documented Competence Matrix lists [over 80] competence requirements based on ISO 17021-1 Annex A, Table A.1 and other requirements.

7.1.3 Evaluation process

Our Competence Scheme process is based on ISO 17021-1 Annex B and supports the initial competence evaluation of personnel and continued monitoring of competence going forward.  

Competence Monitoring and Measuring activities are documented to demonstrate effectiveness. Competence will be established before an individual begins work with a client.

7.1.4 Other considerations

Technical expertise will be sought where necessary, while maintaining impartiality.

Competence Profile

A competence profile will be maintained for all auditors, certification committee members and office staff to record evidence of competence and the methods through which it was evalutated.

All people are expected to maintain their competence profile and keep it up-to-date.